Hi everyone,
I received a letter today from the OCC in Houston. I sent a letter to the governor who contacted the NC Commissioner of Banks who forwarded my 100 pages of correspondence to the OCC regarding my letter.
1) Sale delayed till 20 Sept.
2) The OCC has determined I have a valid claim and they
are working to get my questions answered.
I'm copying a couple of paragraphs from the letter here:
"This letter acknowledges receipt of your correspondence concerning the above referenced bank. The Office of the Comptroller of the Currency (OCC) is the federal regulator responsible for this institution (Wells Fargo Bank). Based upon your correspondence we have opened a case in the OCC's Customer Assistance Group (CAG). Please make note of the case number , and provide the number on any future correspondence." "Also please include any additional documentation that supports your position".
"We have carefully reviewed the information you provided, and contacted the bank requesting a response to your issues."
"The OCC examines national banks to ensure their safe and sound financial condition and ensures complieance with applicable banking laws, rules and regulations. The CAG was established to assist customres who have questions or complaints involving national banks. For additional information on the OCC and CAG please visit www.helpwithmybank.gov.
I'm adding the OCC address again in cases anyone wants to send a complaint: Comptroller of the Currency
Administrator of National Banks
Customer Assitance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
800-613-6743
Fax 713-336-4301
Thursday, August 5, 2010
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