Saturday, July 11, 2009

Big Bankers Mounting Sneak Attack on Consumers



Friday 10 July 2009

by: Jim Hightower | Visit article original @ AlterNet

The largest banking chains are going out of their way to stiff us.

Have you received your thank-you note? I'm still waiting for mine.

More than a year into the Wall Street bailout, I've yet to get any sort of "thank you" from even a single one of the big banks that you and I propped up with $12 trillion in direct giveaways, indirect giveaways, government guarantees and sweetheart loans. You'd think their mommas would've taught them better. But I've begun to think that waiting on a simple gesture of banker gratitude is like waiting on Donald Trump to have a good hair day -- ain't gonna happen.

Far from showing appreciation, the largest banking chains are now going out of their way to stiff us. Instead of nice notes, they are quietly slipping new gotchas into our monthly credit card bills and bank statements. In June, for example, Bank of America abruptly raised its fee for a basic checking account by 50 percent. Citibank jacked up the interest rate on some of its cards to 29.99 percent. And JPMorgan Chase more than doubled the required minimum payment on its cards.

Across the board, fees have skyrocketed to their highest levels on record, including assessments for such common occurrences as overdrafts (as high as $39), stop-payment actions ($39 -- double what it was 10 years ago), balance transfers (up more than 50 percent in the past year) and ATM use (nearly doubled in 10 years).

To add insult to injury, the banks blame us for their rate increases. Because the economy is such a wreck (massive job losses, falling incomes, millions of home foreclosures and other unpleasantness), industry spokesmen say there is a greater risk that customers will bounce checks or fall behind on their credit-card payments. Thus, claim purse-lipped bankers, they must protect themselves from us by ratcheting up rates and fees. "There is an increased riskiness around repayment because of the recession," spaketh one lobbyist for the financial giants.

Glade doesn't make enough "Spring Lilac" to cover up the stench of this argument. Come on -- it was the greed and incompetence of Mr. Jolly Banker that wrecked our economy, caused the recession and forced the odious bailout on us. They want us to pay for that?

The truth is, they are socking it to their customers for two reasons: 1) they can, and 2) fee hikes are a shifty way to snatch enormous levels of new income for themselves without doing anything to earn it.

These are the geniuses who made an ugly mess of the core business of banking -- which is to make good loans. To make up for their huge losses in that business, bankers have essentially been reduced to flim-flam fee-scammers. Last year, assessment of consumer fees became the main business of banks, totaling 53 percent of the industry's income!

That was before the current outbreak of fee frenzy. In the first three months of this year, for example, Bank of America's fee income rose 50 percent above the same period of 2008 -- an extra $4 billion in revenue for the bank.

"Fees 'R' Us" is what big banks have become. This is why they are panicked by reforms presently coming out of Washington. Already, President Obama has signed a bill to restrict credit-card gouging, and Bank of America, Citigroup and JPMorgan (which control about 58 percent of the nation's credit-card market) are scrambling to jack up their rates and fees before the new law takes effect next February.

Now, the bankers are lobbying frantically to kill Obama's plan to create a Consumer Financial Protection Agency, which would have regulatory power to prohibit a wide range of finance-industry abuses. For the first time, we consumers would have our own seat at the regulatory table -- an agency with the independence and clout to counter the Federal Reserve and other agencies that primarily serve big banks.

From the bailout to the explosion in fees, we've seen that Wall Street's financial titans won't control their greed. For the sake of the economy, the well-being of America's majority and the advancement of our nation's democratic values, we must do it for them. For more information, contact Americans for Financial Reform: www.ourfinancialsecurity.org.

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Jim Hightower is a national radio commentator, writer, public speaker, and author of the new book, "Swim Against the Current: Even a Dead Fish Can Go With the Flow." (Wiley, March 2008) He publishes the monthly "Hightower Lowdown," co-edited by Phillip Frazer.


Click on title above for article w/ comments;
http://www.truthout.org/071109D?n

Friday, July 3, 2009

Bank of America accused of anti-consumer practices

Tue Jun 30, 2009 1:02pm EDT


By Jonathan Stempel

NEW YORK (Reuters) - Consumer and labor groups demanded Bank of America Corp and other lenders reform their sales practices so that workers under pressure to meet sales quotas do not saddle customers with costly and unnecessary products.

The whistleblowing campaign was announced Tuesday as the U.S. Treasury Department unveiled legislation to create a Consumer Financial Protection Agency, as part of the Obama administration financial regulation overhaul.

People, who said they were former Bank of America employees, alleged that their supervisors drove them to burden consumers with needless debt and fees, to fatten the bank's earnings and the paychecks of senior executives, and threatened to retaliate if they complained. Some complained their salaries had been too low and that they had to hit quotas to earn needed bonuses.

"This is the kind of information that really needs to get out," said Representative Keith Ellison, a Minnesota Democrat who sits on the House Financial Services Committee. "Without a strong whistleblower law, we simply are not doing the things we need to do in order to manage risk properly."

He suggested that lending standards could be compromised by "the urgency to sell, sell, sell, sell, sell."

Groups conducting the campaign include the Service Employees International Union, which is trying to organize Bank of America workers; the National Association of Consumer Advocates, and the U.S. Public Interest Research Group.

Bank of America spokeswoman Anne Pace rejected the allegations, saying the SEIU misrepresented the largest U.S. bank's relationship with its customers and associates.

She said the Charlotte, North Carolina-based bank is "pro-associate and believes that managers are well-equipped to respond to associates' needs," and is committed to ensuring that customer fees are "transparent and predictable."

Christopher Feener, who said he used to work in the bank's credit card unit, was among the former workers who spoke out.

He complained that the bank regularly violated the Fair Debt Collection Practices Act, and sometimes pushed workers to falsely threaten legal action against customers. He said his team was sometimes pushed to call customers' neighbors about delinquent accounts, "to embarrass the customer and actually encourage the neighbor to bring over a message."

Shares of Bank of America rose 5 cents to $13.24 in early afternoon trading on the New York Stock Exchange.

(Reporting by Jonathan Stempel; Editing by Tim Dobbyn)



© Thomson Reuters 2009 All rights reserved


http://www.reuters.com/article/businessNews/idUSTRE55T5E420090630

BOA Joins $hitiBank Hall of Shame

CrossPosted from Jr. Deputy Accountant;

Bank of America: Official Sponsor of California's Financial Armageddon

Posted: 02 Jul 2009 02:26 PM PDT

Bank of America wants you to know that they fully support the California budget crisis by accepting IOUs (see also: BREAKING NEWS: There are NO Zombies in California as Financial Armageddon Hits; Citizens Still Numb, Some Disappointed). While some might wonder if this had something to do with BofA's pathetic Thursday-before-a-holiday performance today, it was flippantly thrown out there via Twitter that perhaps even the Fed took a day off in honor of the holiday.

MarketWatch:

LOS ANGELES (MarketWatch) -- Bank of America Corp. (BAC 12.63, -0.03, -0.24%) said Wednesday it would accept warrants issued by the California government on a limited basis through July 10, which the state is using as a budget crisis freezes its spending. "Bank of America recognizes the State of California budget crisis will impact our clients and customers," it said. "To support our customers, while giving the state legislature additional time to pass a budget, we will accept California state-registered warrants -- or IOUs -- from existing customers and clients."

Where was the PPT today? Not on Bank of America's side, that's for sure. In fact, I haven't been able to dig deep into market performance today on account of the fact that I still have a day job (thank God, especially after those pathetic non-farm payroll numbers this morning that sent the Dow into a death spiral just after the morning bell) but I have a strange feeling PPT footprints will be conspiciously absent from today's moves.

Of course, the FDIC doesn't take a holiday, as it's already closed two Illinois banks before 2p PST. This is actually our second Bank Fail Thursday, the last being the day the FDIC announced Florida's Bank United was a bust after several weeks of threats and no one stupid enough to buy.

Wow. What a day, kids. Great way to ramp up before the holiday, eh? Hope the PPT is well-rested and ready for action come Monday morning - call me crazy but I have a feeling they'll be working overtime next week.

I mean WTF? Even oil tanked today. So either this is the precursor to very painful 3rd and 4th quarters ahead or just what happens when the children take a day off and take their funny capital with them. Who knows?

Well isn't that special?

Happy 4th of July, kids!

Thursday, July 2, 2009

OneWest a $hiti-Bank Too!

Help save millions of home owners

Wed Jul 1, 2009 11:27 am (PDT)

On Monday, ACORN members helped to save 84-year-old Irene Leary's home from foreclosure.

Her bank, OneWest, is one of the few large mortgage loan servicing companies that hasn´t signed onto President Obama´s Making Home Affordable plan, a common-sense plan that has already been signed by 80% of mortgage companies. It simply requires that banks sit down to talk with homeowners like Irene to try to mediate a solution that works for both of them before selling off people´s homes. But, so far, OneWest, Litton of Goldman Sachs, HomEq of Barclays, and American Home Mortgage Servicing Inc. have refused to sign.

These banks are unwilling to be a part of the solution to the foreclosure crisis that has been crippling our economy, and making people like Irene homeless. It´s especially upsetting that OneWest, which was founded with the taxes that you and I pay, is refusing to sign onto this plan. Please join me in demanding that they do better.

Please click on title above to learn more about our Campaign;

http://salsa.wiredforchange.com/o/2749/t/4433/campaign.jsp?campaign_KEY=2825

What to make of Citi's credit card moves?

By Jim Kim

This might shape up as an important test case of what it means to be a big bank that's owned heavily by taxpayers. The Financial Times reports that Citigroup has boosted interest rates on 15 million co-branded credit card accounts a few months before curbs on such increases are put into effect. The increase affects customers who failed to pay their balance in full at the end of the month; their rates rose by an average of 24 percent, nearly 3 percentage points.

Some lawmakers are miffed. One told FT: "It's hard to tell if rate hikes on existing balances being put in place now are the result of prior bad business decisions or getting in under the wire of the new law." We'll see how this goes over with the Treasury and the Fed. Recall that Citigroup has been forced to take various action in the past by its handlers. Almost humorously, it was forced to support a proposed rule that would give judges more say over bank issues in bankruptcy proceedings, when it had previously been a staunch opponent.

(Bloggers Note: Didnt that part of the bill that would allow BK judges to modify loans get removed?)

Tuesday, June 30, 2009

Mpls. homeowner must post $50,000 bond to avoid eviction, judge rules

Embattled homeowner needs to post a $49,940 bond by Monday. Her supporters may try to block the eviction.

By ABBY SIMONS, Star Tribune

Last update: June 26, 2009 - 6:01 AM
A Minneapolis woman who has battled eviction could be forced out of her house as early as next week unless she can post a $50,000 bond.

Although negotiations between Rosemary Williams and GMAC Mortgage still are underway, Hennepin County District Judge Lloyd Zimmerman ruled Thursday that Williams must post a bond of $49,940 by Monday.

Public plea for donations

If Williams does not come up with the money, GMAC could obtain an eviction notice as soon as Tuesday. Williams and her supporters made a public plea for donations. Meanwhile, they vow to try to physically block the eviction and face arrest.

"We are absolutely outraged and think this is a violation of all her rights as a citizen," said Cheri Honkala, an activist for the Poor People's Economic Human Rights Campaign and a friend of Williams. "This $49,000 determines whether she has a right to due process."

Honkala said "hundreds" would show up at the home to protest and try to prevent an eviction. Williams' home in the 3100 block of Clinton Avenue S. was sold in September as part of a foreclosure begun after she fell behind on payments on a second, adjustable-rate mortgage.

'Nuisance property' suit

After Williams, 60, failed to leave the house by March 30, GMAC went to court to have her evicted. Williams' attorneys fought the eviction, but on June 18 Judge Zimmerman granted GMAC summary judgment.

Separately, last month, the Central Area Neighborhood Development Organization (CANDO) and 17 of Williams' neighbors filed a lawsuit contending that if Williams is forced out, her home will become another nuisance property in the neighborhood.

Zimmerman dismissed the suit, saying that because Williams lives at the property, all allegations of nuisances are hypothetical and that the plaintiffs failed to prove any "wrongful conduct" by GMAC.

In a statement, GMAC spokeswoman Jeannine Bruin said because Williams intends to appeal, she cannot discuss the ongoing court matter.

"GMAC Mortgage continues to be open to reaching an agreeable settlement with Ms. Williams in this matter," she wrote.

Williams' attorney, Jordan Kushner, said he expected the judge to require a bond but didn't expect it to be so high.

Abby Simons • 612-673-4921


http://www.startribune.com/local/49133962.html?elr=KArksUUUU

Monday, June 29, 2009

$hitiGroup Banned in Japan

Citigroup's PR disaster in Japan By Jim Kim Comment | Forward

This is exactly what Citigroup doesn't need right now: Japan's financial regulator has essentially banned the bank from the retail market for a month after uncovering deficient controls related to money laundering. The bank was ordered to revamp its governance, controls and management structure. It cannot advertise during the ban, which will start July 15, according to the Financial Times.

This is embarrassing on several fronts. CEO Vikram Pandit has been touting the bank's international strength as of late, suggesting it as a point of differentiation from other big banks. This makes it look like a novice. Recall that Citigroup was forced to shut down its Japanese private banking business in 2004 after it was accused of all sorts of regulatory lapses. Citigroup is downsizing in Japan, but it still needs to prove it's a seasoned international company.

Article;

Citi faces retail sales ban in Japan
By Michiyo Nakamoto in Tokyo and Francesco Guerrera in New York

Published: June 26 2009 10:09 | Last updated: June 26 2009 18:48

Citigroup suffered a fresh setback when Japan’s financial regulator banned it from selling retail financial products for a month after finding the US group had failed to take sufficient measures to prevent suspicious transactions, including money laundering.

The Financial Services Agency told Citi to revamp its governance, internal controls and management structure, and has barred it from advertising retail banking products or soliciting retail business in Japan during the ban, which begins on July 15.

EDITOR’S CHOICE
FSA statement - Jun-24
Citibank Japan statement - Jun-24
Citi faces uncertainty after departure - Jun-21
Four vie for Citi’s Japan unit - Jun-17
In depth: Citigroup - Jan-16
The penalty is a major embarrassment for the group, which was forced to shut its Japanese private banking business in 2004 after it was accused of breaking rules and having lax controls.

The FSA’s action comes just days after Ajay Banga, the head of Citi’s Asia-Pacific arm, announced he was moving to MasterCard, leaving Citi without a leader in the region.

Citi is shrinking its presence in Japan, which it once regarded as a major market, by selling businesses to bolster its battered balance sheet and repay billions of dollars in US government aid.

The FSA said Citi had failed to implement an improvement plan it had submitted to the FSA five years ago, when it was instructed to adopt stronger internal controls. The FSA said the lack of compliance showed Citi executives “. . . lack an understanding of the rules applied in Japan, such as laws and regulations, and an awareness of improvement”.

The breach of Japanese rules came to light after Citi reported a suspicious bank account, which it believed might be connected to laundering. The group investigated with the regulator and uncovered more accounts – said to be fewer than 500 – that were suspected of being linked to criminal entities.

The FSA said Citi had failed to develop adequate control systems for the detection, monitoring and follow-up of suspicious deals. Citi’s system relied on a database of extremely limited input that had not been updated since 2004, the FSA said.

Citi said it took the FSA action “very seriously”. It said it was “committed to focus all necessary resource to implement every necessary measure to prevent further occurrence”.

Copyright The Financial Times Limited 2009


http://www.ft.com/cms/s/0/937a212a-622d-11de-b1c9-00144feabdc0.html